Considered details.
Clear arrangements.

Send your preferred product references, quantities and dimensions. Tell us whether measurements refer to the picture, frame opening or outside of the frame, and share your delivery postcode and preferred date.

We confirm the selected designs, measurements, availability, supply options and full quotation before manufacturing begins. Mixed designs and sizes are subject to confirmation.

Standard supply: fully joined empty frames. Glass, backing board, separate cut pieces or other additions can be discussed, subject to availability and additional costing.

England · Scotland · Wales · Northern Ireland

For orders placed after production opens, delivery is expected within two weeks of confirmed specifications and receipt of the 70% advance payment. Availability and the actual delivery date are confirmed in your quotation before payment.

Pre-orders: production begins on 13 November 2026. Delivery is expected within two weeks of production starting, rather than two weeks from an earlier pre-order date. Your quotation confirms the date for your order.

Delivery charges are calculated for your order. Quantity, frame dimensions, packaging and destination affect the cost. The delivery charge and any other applicable charges are set out before you place the order.

Please inspect your delivery promptly. Report visible damage as soon as possible, preferably within 18 hours. Send your order reference and clear photographs of the affected frames, packaging and delivery label, and retain the packaging.

An unboxing video is helpful but optional. If damage is discovered later, contact us promptly after discovery.

Confirmed transit damage is normally resolved by replacing the affected frames at no additional cost, including replacement delivery. We review each report individually and discuss any appropriate repair or refund arrangements in accordance with applicable rights.

The preferred reporting window and optional video do not remove your statutory rights. Contact YTK directly before arranging a return.

Contact us promptly if you need to amend or cancel an order. Changes after production begins may affect price or timing; any revised arrangements must be agreed.

Any cancellation costs depend on the production stage, the work already undertaken and the rights that apply to your purchase. We do not apply a blanket loss of all advance payments in every circumstance.

Business orders are supplied on the trade terms agreed with your quotation. Buying in bulk does not, by itself, remove any consumer rights that apply to a private purchase.